Privacy page
Our privacy page explains what we collect and why, while this agreement explains what you accept; both share the same definitions so nothing clashes as you move between them.
LEGAL REFERENCE
Your Account Rules, Set Out Clearly
Every account opened with us runs on one set of terms and conditions, and this page sets them out in the order you meet them. You will read...
Single agreementPlain clause orderClosure rulesDispute path
Applied Where Local Law Permits
Our terms and conditions are written for readers in Pakistan and applied with local law in mind, so a few clauses take effect only where local law permits. Where a rule cannot operate in your province, that clause steps aside and the rest of the agreement stands as written. Payment references follow the same logic: JazzCash, Easypaisa, SadaPay, NayaPay and Raast are
named because those are the rails you already use, and each is handled under the rules its operator sets. We keep the wording even so you can see what applies to your account without second-guessing a sentence. When a clause is updated, the new version appears here. Older wording is retired rather than left to sit beside the current text, so there
is only ever one version in force.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHO WROTE THIS
The Team Behind These Clauses
These clauses are not written by an outside desk. The people who handle accounts, payouts and the lobby drafted them, and the same team answers the questions that...
Written by our own team
The people who handle accounts, payouts and the lobby drafted these clauses, so the wording matches what actually happens when...
Named payment rails
JazzCash, Easypaisa, SadaPay, NayaPay and Raast appear by name because those are the methods you use, and every clause reflects...
Dated change log
Whenever a clause is edited we stamp the date at the head of this page, so you can tell whether...
Stable clause numbers
Clause numbers stay the same across updates, which means your support thread, your saved copy and our written reply all...
Clear local English
We write in the English used across Pakistan, skip legal padding and keep sentences short so a clause can be...
Escalation you can follow
If a first reply does not settle your question, ask for it to be escalated and a senior member of...
SIDE BY SIDE
How This Page Sits Beside Others
This agreement sits beside the other notices we publish, and each one carries the same definitions so you never have to work out which page wins. Read them in any order, because...
Payout terms page
Withdrawal timing, verification steps and the conditions attached to a payout sit on their own page, and this agreement points there instead of repeating a rule twice.
Promotions rules page
Any offer running in the lobby carries its own conditions on the promotions page, and those conditions sit alongside these terms rather than replacing them for your account.
Account security page
How we help you protect your sign-in details, and what we ask of you in return, is set out on the security page and referenced here in one clause.
Cookie notice page
The cookie notice covers the small files your browser stores, while this page covers the wider agreement, and both list the same support routes for questions.
Complaints path
If something goes wrong, the complaints path sets the order of steps and the timeframes we work to, mirroring the dispute clause you read here.
Verification page
Documents we may ask for, and when we ask, are listed on the verification page so one requirement is never described in two different ways across the site.
What You Find on This Page
We built this page so you can settle a question fast and come back later if you need to. A short summary sits at the opening...
Opening summary
The opening box lists the clauses that matter most day to day, so you can settle a quick question before scrolling into the longer wording further down the page.
Jump bar
A fixed list of headings stays within reach, letting you move from account rules to closure terms in a single tap while reading on a phone.
Numbered clauses
Every paragraph carries a number you can quote when you message our team, which keeps a support thread short and easy to follow from start to finish.
Rupee examples
Where a clause mentions amounts or timing, we use rupee figures and Pakistani working hours so the rule is easy to picture in your own week.
Saved copy
You can save or print the whole page from your browser, and we keep the same text online so a stored copy stays comparable later when a clause changes.
Support links
Each section ends with a way to reach us, so a question raised while reading can be sent to the desk without leaving the page you are on.
Clause Questions We Hear Often
Yes. When you finish registration you accept the terms and conditions as they stand that day, and the version you agreed to stays online for you to check later.
That clause steps aside where local law permits and the remaining clauses continue to govern your account as written. Nothing else in the agreement shifts because of it.
We can update a clause when our account process or payment handling changes. Revised wording appears on this page with a fresh date, and material changes reach your account inbox.
JazzCash, Easypaisa, SadaPay, NayaPay and Raast are listed because they are the rails you use, and each clause follows the settlement rules that operator sets for that rail.
Ask the support desk from inside your account and confirm in writing. We settle any outstanding balance to a method in your name, then close the profile.
Live chat is quickest, email keeps a written thread, and a callback suits anything that needs explaining in stages. Quote the clause number for a faster reply.